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   Interpersonal Conflict - Resolving Conflict by Understanding Personal Values
Understanding different values is crucial to understanding how diversity impacts business. Here is a team building activity that will begin to improve your small group communication and conflict resolution skill.


   Managers Beware--Your Employees Are Watching You
The only times that employees can successfully challenge your authority is when they see that you are not practicing what you preach. Keep in mind that your employees are your primary customers. Treat them with the same respect and caring service that you deliver to your external customers.


   Matrix Organizations, What Are They?
Until the 1970's, typical, large organizations tended to function in "silos", where isolated groups of workers reported to a line manager. This was inefficient, with lots of duplication of skills around the organization. But their major weakness was when they tried to manage projects.


   Leadership for Project Managers
In the first half of the 20th century there was a belief that Scientific Management was the new way forward. But as moral fell, psychologists began to investigate ways to motivate workers, eventually identifying the need for managers to be “leaders”. But what does this really mean?


   Tips on Leading A Team
Power and influence in a team: learn the basics of working within a team and how to lead a permanent and temporary teams.



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